Slack is an instant messaging program designed by Slack Technologies and owned by Salesforce. Although Slack was developed for professional and organizational communications, it has been adopted as a community platform.

Zoom is a video platform that can be used for video conferencing meetings, audio conferencing, webinars, meeting recordings, and live chat. Zoom is a leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and a Leader in the Magic Quadrant for UCaaS, Worldwide.